We are here to assist you.
The Client Service Specialists at Eurofins Diatherix are committed to you, our healthcare provider clients, and the patients that you serve. We continually strive to respond to your inquiries in a timely manner with most up-to-date information available.
We also understand the value of delivering accurate and actionable results in one day, and the importance of the role that Client Services plays related to this service.
For easy reference regarding answers to commonly asked questions, please read our “Help/FAQs” page located on our website at: https://www.eurofins-diatherix.com/support/help-faqs
About the “Eurofins Diatherix WebClient Portal”:
If you a healthcare provider that utilizes Eurofins Diatherix, you can access your account information through the Eurofins Diatherix WebClient Portal. The Eurofins Diatherix WebClient Portal allows you to order test panels, and view and print results online at your convenience. It also posts notifications related to delays. To access this portal, please contact a Client Service Specialist to receive your user name and password.
Once received, you can access your account information through the Eurofins Diatherix WebClient Portal by doing the following:
- Visit https://www.eurofins-diatherix.com
- Click on “Client Login” at the top of the page (https://clia.eurofins-diatherix.com/) and enter your user name and password.
If you are a client and do not have access to the Diatherix WebClient Portal, please call a Client Service Specialist at 866.979.4242 for assistance.
How do I reset my Eurofins Diatherix Client Portal password?
- Visit https://eurofins-diatherix.com/
- Select “lost password” under the “Help” tab
- Enter your user name and submit
- An email providing a new password will be sent to the email address associated with your Eurofins Diatherix Client Portal account.
The “Help” tab will also allow you to change a password when necessary. However, excessive attempts with the wrong password will lock you out. In that case please call a Client Service Specialist for assistance.
For any other questions, please call a Client Service Specialist at 866.979.4242.
We look forward to assisting you!